The Accounting Act allows for the replacement of a lost receipt if the original receipt is not available or if it is not possible to obtain a copy of it.
Request a copy
Before you do anything else, contact the seller. Most stores and online shops can send you a copy of your receipt by email. This is always the best and easiest solution.
Do your own research
If you cannot obtain a copy, you can prepare a free-form report (e.g., a Word or PDF document). It must contain the following information:
- What and when: Date of purchase, product or service purchased, and price.
- From: Seller's name (and preferably business ID).
- Why: An explanation of how the purchase relates to your business.
- Reason for omission: Honest reason, e.g. "Original receipt lost."
- Signature: Your name and the date.
Upload this document to the app in place of the receipt using the receipt scanner.
Note regarding VAT: Without the original receipt, you cannot deduct the VAT on the purchase. This means you can deduct the expense from your income, but you will not receive a VAT refund, even if the expense would otherwise be eligible for a VAT deduction. A receipt is always worth its weight in gold.