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Truster Terms of Service



1. General comments

This document contains: Truster The terms of use (hereinafter "Terms of Use") concerning the use of the invoicing service for light entrepreneurs (hereinafter referred to as the "Invoicing Service") and other services of the Service Provider (all these services together hereinafter referred to as the "Service") (hereinafter referred to as the "Terms of Use") of Oy and its subsidiaries (hereinafter referred to as the "Service Provider"). These Terms of Use define the content of the contractual relationship between the Service Provider and the Service User (hereinafter referred to as the "Service User") as well as the rights and obligations between the parties.

2. Formation of a contractual relationship, changes and terms of use of separate services

An agreement is formed between the parties when the Service User registers as a user of the Service and accepts these Terms of Use. When registering, the Service User accepts these terms of use and undertakes to comply with them whenever using the service.

The Service Provider has the right to block, restrict and change the service provided to the Service User without notice.

The Service Provider reserves the right to change the features of the Service or the Terms of Use to correspond to the practices or official regulations in force at the time. Changes to the Terms will enter into force when the Service User has been notified of them. The user of the service accepts the changed terms of use by continuing to use the service.

The Service may include separate services with their own more specific terms of use. The terms of use of the separate service shall prevail and this provision shall extend the terms of use of the separate service so that the terms of use of the separate service take precedence in the event of a conflict. When using a separate service, the service user accepts the terms of use of the separate service.

3. Contractual relationship

The contractual relationship between the Service Provider and the Service User includes invoicing the Service User's work, payment of wages and other separately defined services. The Service User does not work under the Service Provider. The contractual relationship between the Service Provider and the Service User is not an employment relationship in accordance with section 1 of the Employment Contracts Act (2001:55) or the earnings-related pension legislation, and no employment relationship is created between the parties. The service user is responsible for ensuring that the applicable occupational safety regulations, working time regulations and other applicable laws and regulations are complied with in the work.

The service user agrees on an assignment agreement with their client. The Service Provider is not a contracting party to the assignment agreement and does not commit to any liability or commitment to performance or errors. It is the service user's responsibility to ensure that the work carried out complies with the legislation and regulations in force at the time. A total compensation is always agreed for the work and it must be at an acceptable general level that would otherwise be paid for the work. The service user must ensure the legality and correctness of their work before sending the invoice.

4. Using the Service

The Service Provider provides the user of the Service (natural person) with a platform where it is possible to invoice for the work done and to withdraw wages from the paid and/or approved invoice.

Services include:

  • Application for using the service
  • Features and services of a light entrepreneur in the application at any given time
  • Support and instructions for using the service
  • Create and send invoices
  • Monitoring and collection of payments
  • Payment of wages according to invoice
  • Salary reports and current fees and taxes in Finland.
  • Travel and expense reimbursements in accordance with the Tax Administration's current guidelines and practices
  • As soon as the salary before the invoice is paid
  • Garnishings in accordance with the regulations of the enforcement agency
  • Provision of YEL insurance and withholding and payment of YEL contributions in connection with the payment of wages

5. Service Fees

The service fee may consist of a fixed monthly subscription price and/or a fee charged for the VAT-free payment of the invoice in accordance with the Service Provider's price list.

All fees are specified in the service price list. By ordering a monthly fee or sending an invoice, the Service User accepts payment in accordance with the price list.

6. Insurance

The Service Provider has insured the Service User with accident and liability insurance, unless otherwise agreed. The insurances are valid according to your own terms and conditions. The user of the Service is responsible for the deductible.

7. Separate additional services

In connection with its service, the service provider may offer separate additional services, such as YEL insurance, payment card, instant payment, instant pay and other insurances. The service user can choose their own additional services and have the opportunity to accept or not accept additional services.

8. Invoices and bad debts

The Service Provider sends invoices made by the Service User. When sending an invoice, the Service Provider has the right to reject the invoice or modify the details and amounts of the invoice to match, for example, the VAT payable on the work.

The Service Provider is not responsible for credit losses on the invoice, but offers services related to the collection of invoices in undisputed receivables.

9. Service availability

The Service Provider provides the Service for use and maintains the Service as carefully as possible. The service user is not entitled to direct or indirect costs that may result from the interruption or termination of the service.

The Service User is obligated to immediately point out to the Service Provider any errors or interruptions in the operation of the Service that they notice.


10. Intellectual Property Rights

At no time does the Service User have the right to use the Service Provider's name, logo or colors in their own work or marketing, unless otherwise agreed. The Service User may tell that they use the Service Provider to invoice their work.

The Service Provider does not acquire a right to the Service User's intellectual property rights, and the Service Provider cannot use them for anything other than the implementation of the Service.

The Service Provider has the right to use the Service User's name and products in marketing, unless this is specifically prohibited in writing.

11. Confidentiality, personal data, accuracy of data and use of data

The Service Provider undertakes to use confidential information only for the purpose of providing the service and fulfilling official regulations. The obligation remains in force even at the end of the contract.

The Service Provider has the right to process the personal data received in accordance with current legislation and its privacy policy. The Service Provider has the right to check the accuracy of its data and to modify and delete incorrect data. The data may be used for profiling and to provide additional services.

Personal data forms its own register, and the Service Provider acts as the administrator of the register.

12. Damages and right of set-off

If the Service User incurs costs for the Service Provider, the Service Provider has the right to charge or offset the direct costs incurred in full from the Service User.  

The Service Provider shall not be liable for system errors or missing information. The service provider's liability for damages is formed in accordance with the legislation, and indirect costs are not reimbursed.

13. Dispute resolution and applicable law

Any disputes concerning this Agreement or the Service that cannot be settled by negotiation shall be settled in the District Court of Helsinki. This Agreement and the Service are governed by the laws of Finland.

15. Language of the Terms

The applicable language of the Terms is Finnish. Translations of the Terms are offered for customer service reasons.

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