Cookie Notice By accepting all cookies, you ensure the best possible user experience. Read more about cookies and their use or change your cookie settings.
Debt collection – what if the customer does not pay?
If a customer fails to pay, we will handle payment reminders and, if necessary, debt collection on your behalf. You don't have to worry about payment monitoring.
Sometimes customers forget to pay or their payments are delayed. You don't need to become a debt collection agency – we'll take care of payment monitoring for you.
How does the process proceed?
Reminder: When the invoice due date has passed, we send the customer a payment reminder. This is often enough, and the money is transferred to our account.
Collection: If the invoice remains unpaid despite reminders, we may transfer it to our collection partner. This is known as voluntary collection.
We will keep you informed of the situation. The most important thing is that you can focus on your work and don't have to spend your time chasing payments.
